Terms & Conditions

Terms and Conditions

Last updated: 30 June 2025

Welcome to Echo Swim. These Terms and Conditions govern your use of our website, www.echoswim.co.uk, and any purchases made through it. By accessing or using our website, you agree to comply with and be bound by the following terms. Please read them carefully before using our site.

1. About Us

Echo Swim is a UK-based swimwear brand offering adjustable, flattering bikinis designed in London.

Registered Company Number: 16225748

Business Address:
Echo Swim Ltd.
71–75 Shelton Street,
Covent Garden,
London, WC2H 9JQ,
United Kingdom

Email: hello@echoswim.co.uk
Instagram: @echo.swim

2. Use of Website

You agree to use this site only for lawful purposes. You must not misuse the website, interfere with its operation, or access it using any automated systems.

3. Products and Orders

  • All items are subject to availability.

  • Colours and sizing may vary slightly due to photographic lighting or monitor display.

  • By placing an order, you confirm that all details provided are accurate and that you are the authorised user of the payment method used.

  • We reserve the right to refuse or cancel any order at our discretion.

4. Pricing and Payments

  • All prices are listed in GBP (£) and include VAT (where applicable).

  • We accept payment via major debit/credit cards and any other methods displayed at checkout.

  • Promotional discounts (e.g., 15% off welcome offer) are non-transferable and may not be combined with other offers unless stated.

5. Shipping and Delivery

  • We aim to dispatch orders within 1–3 working days.

  • Delivery times may vary depending on your location.

  • We are not responsible for delays outside our control (e.g., customs, strikes).

  • Please ensure shipping information is accurate — we are not liable for items lost due to incorrect details.

6. Customs and Import Duties

For orders placed outside of the United Kingdom, Echo Swim is not responsible for any customs charges, import duties, or taxes incurred upon delivery. These costs are the responsibility of the customer and may vary depending on your country’s regulations.

7. Exchanges and Returns

We want you to love your Echo Swim purchase. Please read the following carefully before requesting a return or exchange.

Returns
You may return your item(s) within 14 days of receiving your order for a full refund, provided the following conditions are met:

  • Items must be unworn and in pristine condition, with all hygiene stickers and labels intact

  • Items must be returned in their original packaging

  • Returns showing signs of wear, damage, fake tan stains, or physical damage will not be accepted

  • All returned items will be inspected thoroughly upon receipt

  • Customers are responsible for return shipping costs unless the item is faulty or incorrect

To request a return, please email us at hello@echoswim.co.uk with your order number and reason for return. Once approved, return instructions will be sent to you.

Exchanges
We are happy to offer exchanges for eligible items within 14 days of receiving your order. Please note the same product condition requirements listed above apply.

To request an exchange, please email us at hello@echoswim.co.uk, use our Contact Form, or reach out via Instagram DM. Exchange instructions will be provided once your request is approved.

Faulty or Damaged Items
If your item arrives faulty or damaged, you are entitled to a full refund or replacement in line with UK consumer protection law.

Please notify us within 48 hours of receiving your order and include clear photo evidence of the issue so we can resolve it promptly.

Return Address:
Echo Swim Ltd.
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

8. Intellectual Property

All content on this site — including logos, imagery, text, and graphics — is the property of Echo Swim and may not be used or reproduced without written permission.

9. User-Generated Content

Any photos, videos, or reviews shared with us or tagged with @echo.swim may be reposted or used in our marketing. By tagging us, you grant us royalty-free rights to use this content.

10. Limitation of Liability

Echo Swim shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our products.

11. Changes to Terms

We may update these Terms and Conditions at any time. Updates will be posted on this page. Continued use of the website indicates your agreement to the revised terms.

12. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of the United Kingdom.

For any enquiries, please contact us at hello@echoswim.co.uk.